At Hilton Grand Vacations, the safety and well-being of our members, guests and team members is of utmost concern. We remain diligent in our commitment to provide a safe, hospitable environment for all who visit our properties.
Hurricane Milton
Hurricane Milton has caused severe weather impacts in Florida. Please see below for a list of HGV resorts and their operational status:
Please Note: If a resort has been closed temporarily due to a severe weather event, impacted arrivals will receive an email notifying them of their reservation cancellation. Points and/or reservation fees will be refunded within 5 to 7 business days.
Club Members
Hotel Guests
Package Holders
Reservations Through a Third Party, such as Expedia, or a timeshare exchange: Contact the booking provider directly to modify, cancel or make a new reservation (due to a resort closure).
Traditional Diamond Owners (Non-Club Members): For questions about your reservation, including Destination Xchange, or to modify, cancel or make a new reservation (due to a resort closure), contact Owner Services at 800-463-7256 (United States) or 0345 359 0005 (Europe only).
All Other Reservations: Contact your booking provider directly to modify, cancel or make a new reservation (due to a resort closure).