At Hilton Grand Vacations, the safety and well-being of our members, guests and team members is of utmost concern. We remain diligent in our commitment to provide a safe, hospitable environment for all who visit our properties.
We continue to assess the damage caused by Hurricane Milton which may affect your upcoming stay, including your arrival and departure experience. Please check back frequently for news on affected resorts and their operational status, as well as instructions for reservation modifications and cancellations.
Hurricane Milton has caused severe weather impacts in Florida. Please see below for a list of HGV resorts and their operational status:
Casa Ybel Resort
Daytona Beach Regency, a Hilton Vacation Club
This property is closed until further notice.
The Cottages at South Seas Island Resort
Please Note: If a resort has been closed temporarily due to a severe weather event, impacted arrivals will receive an email notifying them of their reservation cancellation. Points and/or reservation fees will be refunded within 5 to 7 business days.
Club Members
Hotel Guests
Package Holders
Reservations Through a Third Party, such as Expedia, or a timeshare exchange: Contact the booking provider directly to modify, cancel or make a new reservation (due to a resort closure).
Traditional Diamond Owners: For questions about your reservation, including Destination Xchange, or to modify, cancel or make a new reservation (due to a resort closure), contact Owner Services at 800-463-7256 (United States) or 0345 359 0005 (Europe only).
All Other Reservations: Contact your booking provider directly to modify, cancel or make a new reservation (due to a resort closure).